New York
CNN
 — 

Microsoft Outlook went down for a number of hours in a single day, disrupting e mail and different providers in North America and world wide.

“Customers primarily positioned within the North American area making an attempt to entry Outlook.com could also be unable to ship, obtain, or search e mail. Further performance such because the calendar consumed by different providers resembling Microsoft Groups would even be affected,” the corporate mentioned on its service web page.

Microsoft tweeted that “a current change is contributing to the reason for impression. We’re engaged on potential options to revive availability of the service.”

The outage seems to have began after 10:30 p.m. ET Monday, in line with Downdetector.

In an replace posted at 4 a.m. ET Tuesday, Microsoft mentioned there had been a gradual enchancment within the scenario for customers exterior North America, however that they may proceed to “expertise some residual impression as a result of affected parts of infrastructure.”

“We’re persevering with to carry out focused restart operations on the primarily affected infrastructure in North America to be able to restore the provision of the service,” it added.

Microsoft didn’t instantly reply to a request for remark early Tuesday morning.